Last updated March 2026

Privacy Policy

This Privacy Policy explains what information LUVUU collects, how we use it, and what choices you have when using the website, mobile apps, and related services.

Information we collect

Account and authentication data, including identifiers provided through our authentication provider, sign-in methods, and basic account metadata.

Profile information that you choose to add, such as display name, photos, bio, prompts, preferences, languages, lifestyle details, and discovery settings.

Location-related data used for discovery, including device location that you authorize and profile-level location fields used to return nearby profiles.

Product activity data, such as likes, matches, conversations, messages, blocked users, reports, and push token registration when enabled.

How we use information

To create and maintain your account and keep the service working securely.

To power discovery, profile matching, messaging, safety tooling, abuse prevention, and product reliability.

To investigate misuse, enforce our Terms and Community Guidelines, and respond to reports or suspected harmful behavior.

To improve performance, understand how features are used, and plan future product changes.

How information is shared

Your profile information is shared with other users only as needed for the core matching and messaging experience.

We use service providers to operate parts of the product, including authentication, database, storage, hosting, and messaging infrastructure.

We may disclose information when required by law, to protect users, or to investigate fraud, abuse, or security issues.

We do not sell your personal data to third parties for their own advertising purposes.

Retention and deletion

We keep information for as long as needed to operate the service, maintain safety records, resolve disputes, comply with legal obligations, and enforce platform rules.

Some data may remain in backups, logs, moderation records, or legal archives for a limited period after an account is deleted or deactivated.

Your choices

You can edit profile information, manage discovery visibility, block users, report users, and stop using the service at any time.

You can also control device-level permissions such as location access and push notifications through your browser or phone settings.

Security

We use technical and operational safeguards intended to protect account data and reduce the risk of unauthorized access.

No system is perfectly secure, so we cannot guarantee absolute security. You should use a strong password, keep your sign-in methods secure, and report suspected account misuse promptly.